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Xero login qr code - xero login qr code.Change the device you use for MFA – Xero Central
During setup, Xero generates a new QR code or setup key to enter into your authentication app. If you lose your phone or device that has your authenticator app on it, we recommend you change your Xero login password. If you use security questions as your backup authentication method, you might also want to change your security questions.
When you get a new device, set it up with MFA. If MFA is mandatory for you, you'll need to do this before you use Xero. You can use your backup authentication method to log in to Xero until you're all set up.
If you don't yet have a new device, find out how to set up MFA without a smartphone or tablet. Wait 15 minutes then try logging in again. Ask our community of customers, accountants and bookkeepers. Skip to main content Search icon Search Xero Central. Overview Fix a problem setting up or logging in with multi-factor authentication MFA.
Understand how to use QR codes and authenticator apps. What to do if you lose your authentication device or are locked out of Xero. You can't download Xero Verify Check your device's operating system. You don't receive an email with a confirmation code After you add a backup email address, Xero sends you an email containing a code to confirm your address. If you don't receive an email, try these fixes: Check you entered the right email address.
If not, click Entered the wrong email address? See if the email went to your spam folder. Wait a couple of minutes, then refresh your email inbox. To fix, you can: Start the set-up process again Generate a new email by clicking Entered the wrong email address? Check your device settings to make sure notifications are turned on for your device and Xero Verify. If you haven't, you can do this in your device's Settings , under Focus. Click Resend notification. Click your initials or profile image at the top of the screen, then select Account.
Otherwise click Change to set up push notifications. Another user has logged in on the same computer using the same browser. Try rescanning the QR code. Click Enter a setup key instead. Start the set-up process again. Make sure you enter your Xero user email address on the contact form.
Prove you're the owner of the account. This is necessary to ensure there's no unauthorised access. What's next? Tried our troubleshooting steps and still having problems? Follow the instructions on the screen by downloading the Xero Verify app on your smartphone. Follow the instructions on the screen to add and confirm a backup email different to the one you use to login to Xero , or security questions that you will always have access to your Xero account, even if you lose your phone.
Follow the instructions on the screen by opening your authenticator app ie: Google Authenticator on your phone and scanning the QR code on your computer screen to add your Xero account.
The next time you login to Xero, after entering your email address and password, Xero will ask you to enter a code. Keep this screen open because you will need it later. Download the Authy Application. Once it is downloaded, open Authy and set it up by following the instructions on the screen. Once you have successfully set up Authy, a screen like this will appear. Click the plus button to add your Xero account. A screen like this will appear, prompting you to add a key.
Go back to Xero and copy the key. Paste it into the Auth app. Make sure the 6-digit token length is selected. Still Struggling to get your head around Multi Factor Authentication?
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